Terms & Conditions

These Terms & Conditions govern your use of TheMizaj website, products, and services. By placing an order or using our services, you agree to be bound by the terms below.

1. Acceptance of Terms

By accessing or purchasing from TheMizaj, you confirm that you have read, understood, and agreed to these Terms & Conditions. TheMizaj reserves the right to update or modify these terms at any time without prior notice.

2. Products

All product descriptions, images, and details are provided for general guidance. Minor variations in packaging, presentation, or color may occur.

3. Pricing & Payments

All prices are listed in PKR. Prices are subject to change without notice. Full payment is required before order processing.

4. Orders

TheMizaj reserves the right to accept, refuse, or cancel any order due to product availability, pricing errors, or suspicious activity. Order confirmation does not guarantee final acceptance.

5. Shipping & Delivery

Delivery timelines are estimated and may vary based on location and courier services. TheMizaj is not responsible for delays caused by third-party logistics, weather conditions, or unforeseen circumstances.

6. Returns & Exchanges

Returns or exchanges are accepted under the following conditions:

• • Damaged during delivery
• • Incorrect item received
• • Defective upon arrival
• • Customer dissatisfaction (subject to eligibility and approval)

All return/exchange requests must be raised within 24 hours of delivery.

7. Ethical Cancellation (Guidance on Ending Transactions)

Islamic teachings encourage fairness, kindness, and consideration in all business dealings. Ending a transaction while respecting the rights and situation of the other party is a virtuous act and reflects strong moral conduct.

8. Intellectual Property

All content, including brand name, logos, designs, product visuals, and materials, are the exclusive property of TheMizaj and may not be used or reproduced without permission.

9. Privacy

Customer information is kept confidential and used solely for order processing, customer support, and brand communication.

10. Limitation of Liability

TheMizaj is not responsible for any indirect damages, misuse of products, or adverse reactions. Customers are advised to review product details before use.

11. Contact

For support, inquiries, or complaints, please contact TheMizaj through official communication channels.

TheMizaj
Define Your Mizaj
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